Shipping policy
Last Updated: 2/27/2026
Thank you for shopping with Third Gen. Please review our shipping policy carefully before placing your order.
ORDER PROCESSING
All items are pre-made and in stock.
Orders are typically processed within 2–5 business days after purchase (excluding weekends and holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
SHIPPING TIMEFRAMES
Shipping times are estimated at 7–10 business days after your order has been processed.
Please note:
Delivery times are estimates, not guarantees.
Shipping delays may occur due to carrier issues, weather conditions, holidays, or high order volume.
Total delivery time = Processing time + Shipping time.
SHIPPING CONFIRMATION
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
INCORRECT SHIPPING INFORMATION
Customers are responsible for entering the correct shipping address at checkout.
Third Gen is not responsible for:
Orders shipped to incorrectly entered addresses
Packages returned due to incorrect address information
If a package is returned to us due to an address error, additional shipping fees may apply to reship the order.
LOST OR STOLEN PACKAGES
Once a package is marked as delivered by the shipping carrier, Third Gen is not responsible for lost or stolen packages.
If you believe your package has been lost or stolen:
Contact the shipping carrier directly.
File a claim with the carrier if applicable.
We recommend selecting a secure delivery location.
INTERNATIONAL SHIPPING (If Applicable)
If you offer international shipping, include:
International customers are responsible for:
Customs duties
Import taxes
Additional fees imposed by their country
Shipping times may vary based on destination and customs processing.
(If you do not ship internationally, remove this section.)
SHIPPING POLICY UPDATES
We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting.
CONTACT
For any shipping-related questions, please contact:
Third Gen
thirdgenbrand@gmail.com